BASIC (06-10)

GN 00410.010 Application and Evidence Procedures in Disasters

A. Requesting authorization for use

The Office of the Regional Commissioner (ORC) or delegate, decides to invoke the disaster procedures. If it is apparent that the event will affect the entire country the Associate Commissioner, Office of Income Security Programs (OISP) may authorize the implementation of emergency evidentiary procedures.

B. Obtaining and processing applications

800 Number Agents should schedule claims and appointments through the Workload Support Unit (WSU) or the Field Office Support Unit for individuals within the Region affected by disasters.

Consider sending staff on site or to Disaster Recovery Centers (DRCs) to take claims, if appropriate. Follow normal claims taking procedures.

If an individual filing as a direct result of a disaster visits a field office (FO) anywhere in the country, immediately process applications, using the designated Unit Code, issued as part of the Emergency Message, in the Development Worksheet (DW01) screen.

See Details

  • GN 00201.000, Program – Related Claims Practice - Table of Contents

  • GN 01010.000, Adjudicative Policy and Standards - Table of Contents

  • MSOM MCS 005.001, Title II DADE Application Screens - Overview

1. Protective filing in disasters

There is a potential loss of benefits to survivors, who may not be aware of the number holder's death, or emotionally unable to apply for benefits in time to permit full retroactivity. This is particularly true for aged widow(er)s because of the limited retroactivity available.

Use a blanket protective writing covering all individuals potentially eligible for survivor benefits. If any survivor applies for benefits after the date where he or she can receive full retroactivity, as evidence of a protective filing date, field components should cite Processing Payment Actions in Disasters GN 00410.010D.1.

2. Special unit code for disaster related claims

Input a unique unit code for all initial claims filed because of disaster. This special unit code facilitates the identification later of any claim generated because of the disaster.

All initial claims, both Title II and Title XVI that are filed as a result of disasters and the aftermath, should be identified by placing the date (month and day) of the disaster in the last three digits of the unit code on the DW01. For disasters that have occurred in the months of October, November, or December, code the first position “O” (for October), “X” (for November) or “R” (for December) and the second and third positions be the day of the month.

Follow your standard local procedures for the first three digits of the six-digit unit code.

a. Indicators for special handling of Title II & Title XVI coding for disaster cases

While the use of the Unit Code is limited to individuals filing as a direct result of the disaster, you may apply a designated indicator to the record of any individual affected by disasters. The purpose of these indicators is to alert technicians to the need for special handling.

b. Special message code for MBR

If an MBR is established and there is no message in the Special Message Code field, enter a Special Message Code. The message should read “DISASTER PROCEDURES APPLY FOR BIC(S) (followed by the applicable BIC(S)”.

Follow the instructions:

  • SM 00510.075, Special Message (SP MSG 1) Data Line

  • SM 00514.035, Special Message Data

  • MSOM T2PE 002.005, Special Message (PESM)

c. CG field indicator for Title XVI

Add the designated CG field indicator to the SSR as needed. Follow procedures in, Case Redetermination Data - CRZD SM 01601.460.

3. Signature and proper applicant process

CRs or WSU adjudicators may sign applications when there is a potential loss of benefits. In cases where payment is initiated based on a CR or WSU signature, obtain an application signed by the applicant post-adjudicatively and use Witnessed Signature procedures. Follow guidelines for alternative signature methods in GN 00201.015.

4. Coding in the claims screens

Follow normal instructions to complete the claim in MCS and process these claims quickly by using MCS and Earning Computation (EC). If the application is completed off-site and SSA systems are not available, take a paper application and enter it into MCS.

In some situations, the applicant may not have all the information needed to adjudicate the claim. For fields in MCS that accept a “?” entry and still allow adjudication, develop the missing information post-adjudicatively. Annotate the RPOC screen. For other fields, use the following guidelines:

a. APPL screen proof of age codes

Use an IDN code of “P” on the Numident as proof of age for claims purposes. If the IDN code on the NUMI is “P”, enter a Proof of Age code of “B” with a Proof Type of “O”.

If the Numident coding is sufficient evidence of age, enter a code “F.” Do not request additional evidence from the applicant.

Follow the instructions in

  • RM 10235.005, Parts of the Basic Numident Query Response

  • GN 00302.030, Tolerances for Developing Evidence of Age

b. IDEN screen for prior filing questions

If the applicant does not have complete information about prior filings for Title II, Title XVI or Medicare, answer each question “No.” Add information about any knowledge of prior filings on the RMKS screen.

c. NMAR and BMAR screens for marriage begin date

If the applicant does not know the date the marriage began, enter a date one calendar year from date of application (if prior marriages terminated before that date) and annotate remarks that the actual date is unknown.

For surviving divorced spouses, the duration of marriage must be at least 10 years see, Child-in-Care RS 00208.005. Ensure the screens show a marriage duration that allows benefits to be paid, if the claimant alleges the marriage lasted at least 10 years.

The marriage duration requirement does not apply to surviving divorced mothers or fathers per RS 00208.010.

d. CHD1 for relationship proof

In all cases, enter a “P” code. If you did not review the proof and the Numident is not sufficient, annotate the RPOC screen.

e. CLCZ for citizenship proof

  1. If “U.S. Citizen” is answered "Y" and neither “Enumeration” nor “Title XVI” apply, enter “Y” for “Title II/XVIII.”

  2. If you did not review the proof, annotate the RPOC screen.

NOTE: Establish U.S. citizenship from the following SSA sources

  • U.S. place of birth is shown on the Numident, and

  • the evidence code in the IDN field on the account line of the Numident is “P;” or

  • the IDN code is “C,” “D,” or blank (absent), and the cycle date (CYD) on the Numident is more than 5 years before the current date.

f. CLLP for alien status start date

  • If “U.S. Citizen” is “N” on CLCZ but the applicant does not know when the individual started living in the U.S., enter a date 30 days prior to the event, or the date of the event in the Alien Status Start Date.  

  • If the date entered is 30 days prior to the event, annotate the remarks screen that the exact date is unknown and, under penalty of perjury, the individual has been in the U.S. lawfully for at least the last 30 days.   (The applicant will “sign” via attestation or if SSA systems are not available, sign a paper application.) 

  • If the date of the event is entered, annotate the remarks screen that the exact date is unknown. 

NOTE:  Only use this procedure if electronic sources (SAVE, NUMI, MBR, etc.) do not contain this information.

g. Other unavailable information

For a mandatory MCS field, which the applicant does not know the answer (e.g., Active U.S. Military, Worked for the railroad),

  • enter an “N”, and

  • annotate the RPOC screen for this entry.

h. Child's SSN unknown or child does not have an SSN

  • Establish the claim on MCS, with a “?” for the Claimant SSN field, if you anticipate entering a representative payee applicant in RPS.

  • Indicate the need for appropriate proofs (age, citizenship) on the MCS screens. MCS automatically establishes an issue of “CLUNK” on the DW01. Leave the receipt date blank.

  • If you will be entering a representative payee application for a beneficiary whose SSN is unknown, on the Representative Payee Main Menu (RPMM) screen, you must answer the (following question) in the “BENEFICIARY/RECIPIENT SSN” field. The question is “OR UNKNOWN (Y/N) __ “. You must answer this question with a “Y”. The RPS path will then prompt you to show the NH's SSN, and describe the beneficiary. You will not be able to adjudicate the RPS application with the unknown SSN.

  • To adjudicate the claim, a member of management must enter the “Management Override” function, which is #27 on the MCS System Menu (MENU) screen. The override must be #3, “CLMT SSN UNKNOWN.”

5. EC exceptions

If you cannot process the case via EC, prepare an A-101. SSACCS inputs automatically establish and clear for most cases. Claims involving disability decisions (DWB, CDB, etc.) still require the manual SSACCS inputs. Establish the case on SSACCS using a 1418 input. On the BCRN screen, enter the remark: “Disaster Survivor Claim - expedite per (cite this section GN 00410.010)”.

6. Number holder's name on application disagrees with Numident

Adjudicators may encounter situations where the deceased number holder's name shown on the application differs from that shown on the Numident. In these situations, adjudicators may use information provided by anyone as proof of the number holder’s married or currently used name and use the Numident as proof of the maiden or prior name.

7. Representative payee issues

All custody development is post-adjudicative for payee categories except a natural parent with custody. In the event of a widespread disaster, do not initiate follow-up custody development for a natural parent who has custody. Follow normal procedures for local disasters. The undue hardship exception to the face-to-face interview requirement applies to any representative payee applications completed.

When a potential representative payee does not have a SSN, do not process the payee application in the Representative Payment System. Payees residing in the U.S. must have a verifiable SSN before they can be appointed as payees. Issue an SSN to any payee applicant who is entitled to have one but does not. If the applicant is not entitled to be issued an SSN, develop alternative payee applicants.

EXCEPTION: If the applicant is a parent filing to be payee for his or her minor child and cannot be issued an SSN, appoint the parent as payee, if otherwise suitable, take a paper SSA-11-BK representative payee application and complete the paper SSA-101 to adjudicate the claim.

See Details

8. Signed applications

If the claimant is completing his or her application in a teleclaim interview, have the applicant sign the application via attestation.

If the applicant refuses to sign via attestation, and the interviewer believes, there is a potential loss of benefits,

  • print two copies of the application from MCS. The Claims Representative (CR) must sign one copy permitting SSA to initiate payment immediately.

  • Mail the second copy to the applicant for signature.

  • Advise the applicant that he or she must sign and return the application as soon as possible.

  • Set a diary for the return of the application signed by the applicant.

9. Adjudicative actions

Claims adjudicated using applications signed by a CR or WSU still require additional evidence and development:

  1. Advise the applicant that payment will be effectuated based on the information provided. The applicant needs to submit a signed application, missing information or evidence as soon as possible.

  2. Diary the claim; annotate any diaries on the DECI screen for proofs needed and the signed application (set the month and year for 3 months in the future).

  3. When not all of the information or evidence is available or you adjudicate the claim based on a CR or WSU signature, annotate the RPOC screen with the following:

    • Adjudicated per (cite this POMS Section)

    • The following evidence is needed: (List needed evidence)

    • The following information is needed: (List needed information)

Enter the date the CR signed the application in the DW01 receipt field for the application. Do not X out the application issue on the DW01. Annotate the RPOC screen "Ap. Mailed."

C. Obtaining and processing evidence

Follow normal procedures for obtaining evidence. Consider making personal contacts to expedite development, if appropriate.

Obtain evidence in the following order:

  1. Primary evidence

  2. Secondary evidence

In addition, consider:

  • emergency evidentiary procedure which permits partial adjudication based on secondary evidence

  • preliminary payment procedure

  • signature proxy

See Details

1. Obtaining evidence of death when body is recovered

If the authorities find the body, obtain evidence as follows:

a. Primary evidence of death

The usual evidence of death should be available. If primary evidence is not available, obtain secondary evidence. Follow the instructions, Preferred Evidence of Death GN 00304.005.

b. Secondary evidence of death

Secondary evidence may include a passenger manifest or a newspaper account listing the identified victims. Follow the instructions, Secondary Evidence of Death GN 00304.015.

c. Common evidence

Assemble any evidence common to all or most of the disaster victims and prepare information for use on the Evidence (EVID) screen in Shared Processes as documentation for each claim.

2. Obtaining evidence of death when body is not recovered

If the authorities cannot find the body, obtain evidence and prepare a special determination as follows:

a. Number Holder (NH) was known to be at the scene

Secure statements from the claimant and a disinterested party covering the facts of the disappearance.  The facts should establish

  • the presence of the individual at the scene of the disaster,

  • that imminent peril existed, and

  • there was little likelihood of survival.

See Details

GN 00304.025, Circumstantial Evidence of Death

b. NH was not known to be at the scene

Secure statements providing information that has a bearing on the activities of the missing individual on the day of the event. This information may contribute to establishing whether he or she may have died as a result. You may use secondary evidence to establish the likelihood of death.

3. Obtaining evidence of wages or self-employment income

a. Primary evidence

Obtain primary evidence of wages and/or self-employment income (SEI) if readily available.

See Details

  • RS 01403.010, Primary Evidence of Wages

  • RS 01403.044, Variance Between Total Wages and Social Security Wages Shown on Forms W-2/W-2c

  • RS 01804.050, Acceptable Evidence of SEI - Policy

b. Secondary evidence

Obtain secondary evidence of wages if applicable.

If no evidence of wages is available:

  • Determine whether you can credit the wages and the appropriate amount to credit

  • Prepare, if appropriate, Form SSA-553, Special Determination and

  • Enter in the Earnings Modernization Item Correction (ICOR) System or the Report of Contact (RPOC) screen for the lag period

  • Follow instructions for establishing SEI if tax returns are not available.

See Details

c. Developing wages for the lag period

Follow normal procedures for developing lag earnings.

See Details

d. Developing SEI for the lag period

Use the lag SEI (as with any SEI) in the computation only if a tax return has been filed with IRS.

See Details

4. Title II evidence processing

If a claimant completes an application in person and has all required evidence in his or her immediate possession:

  • review the evidence,

  • record the evidence on the “Shared Process” screen, and

  • adjudicate the claim according to normal procedures

a. Evidence of relationship

  • Fully develop the relationship to the number holder before adjudicating child's claims involving children born out of wedlock.

  • Follow normal procedures to determine if the child has inheritance rights under State law and qualifies under Section 216(h)(3).

  • Use Numident records to establish a parent-child relationship for a victim's natural legitimate child if:

    1. the parents' names are shown in the appropriate fields on the Numident;

    2. there is no evidence in file that the child was born before the parents' marriage; and

    3. there is no other evidence showing that the child is not the number holder's natural legitimate child.

  • Exercise caution before establishing marital relationship based on allegations. A spouse must allege a marriage lasting at least one continuous year, unless an alternative or exception applies.

b. Evidence of dependency

For claims requiring a dependency determination (i.e., one-half support for parents and stepchildren or contributions of support for some other types of children), complete the necessary forms to obtain the information needed to make the determination (i.e., Form SSA-760 for parents, Form SSA-783(s) for children).

See Details

  • RS 01301.150, Completion of Form SSA-760-F4 (Certificate of Support)

  • RS 01301.165, One-Half Support – Corroborating Statement and Other Evidence

Process the claims as follows.

  • If the applicant initiated the contact with SSA, obtain the signed form(s) (along with the application) before processing the claim.

  • If anyone other than the applicant initiates contact process the claim based on the information on the form(s), obtain the applicant's signature on the form(s) and the application post-adjudicatively.

In both situations, obtain any necessary documentary evidence of support post-adjudicatively.

c. Evidence of age

In disaster cases, evidentiary requirements for Proof of age remain the same as for other cases. If neither an IDN code of “P” nor the proof of age tolerance procedure applies, develop evidence of age. Develop a material discrepancy for proof of age.

See Details

  • RM 10235.005, Parts of the Basic Numident Query Response

  • GN 00302.030, Tolerances for Developing Evidence of Age

  • GN 00302.050, Evidence Required for Claimants Under Age 73

  • GN 00302.100, Developing Evidence of Age When There is No Preferred Evidence

  • GN 00302.125, Combination of Documents Which Eliminate the Need for Further Development - Age

  • GN 00302.160, Material Discrepancy - Age

5. Title XVI evidence development and tolerances

Consider all income and resource exclusions, as well as special exclusions of assistance provided to claimants of presidential-declared disasters (including deemors, as appropriate), before you take an action to adversely affect a beneficiary.

Seek guidance on excluding support and maintenance, processing SSI address and living arrangement changes, and determining State of residence for individuals displaced by disasters. Support and maintenance in cash and in-kind, regardless of the source, is excluded from income for individuals who meet the criteria.

See Details

  • SI 00835.050, Living Arrangement Changes for Victims of Presidentially Declared Disasters

  • SI 00820.500, Earned Income Exclusions - General

  • SI 00830.099, Guide to Unearned Income Exclusions

  • SI 01110.210, Excluded Resources

  • SI 00830.620, Exhibit of Form SSA-8006-F4

a. General evidentiary tolerance

POMS provides for a developmental tolerance when information/evidence is not available from the claimant, recipient, or a third party. This includes situations where documents were destroyed, an employer is no longer in business, the records are inaccessible, etc.

A "disaster" is not required for the tolerance to apply; however, the situation increases the likelihood that evidence of income and resources may not be available for those persons affected by the disaster.

If complete POMS development requirements are not possible because of situations created by the disaster, use the claimant or recipient’s best available evidence or relevant allegations for development of income and resources. Document the file with the reason why required POMS development is not available.

See Details

SI 00601.100, Information/Evidence – General

6. Requests for SSI reconsideration for claimants affected by disaster

a. Introduction

Individuals affected by disasters and previously denied Title XVI benefits due to excess income or resources, or whose pending claim we would deny on that basis, may now meet the Title XVI eligibility requirements.

In many cases, changes in income or resources may be a direct result of the disaster and we must pay special attention to ensure that these individuals receive benefits for which they may be eligible.

A notation in the Special Message field of the MBR or a code in the CG field of the SSR will identify most affected claimants. In addition, if the SSR does not show the code but the caller alleges being a victim from the affected area, accept the allegation and follow the procedures. If an individual affected by the disaster contacts the 800 number or the FO for any reason:

  • Check the system to see if there is a SSID.

  • Determine whether the individual had a Title XVI claim denied for excess income/resources (N01/N04).

The determination for a denial of a claim for excess income or resources prior to the disaster was most likely correct when made. However, due to the drastic changes brought about by disasters, the individual may be eligible now.

Filing an appeal request will extend the life of the application, allowing SSA to develop for current eligibility and approve the case based on the prior application. For information on the life of an application, see SI 00601.010C.2.

b. 800 Number instructions

Follow normal screening procedures to determine whether the individual now appears to be eligible for Title XVI based on the loss of income and resources.

If the individual appears eligible

  • Schedule an appointment using the 800 number appointment system initial claims calendar, select the claim type relevant to the ID code on the SSID.

  • Annotate the individual’s contact information, i.e., address, phone number, alternative contact person, if appropriate.

  • Annotate in REMARKS, “Disasters, Appeal on Title XVI claim recently denied for excess income (N01) or excess resources (N04).”

c. FO instructions

  1. If the individual is within the 60-day appeal period of the notice of Title XVI denial for excess income or excess resources, process an appeal.

  2. If the individual is outside the 60-day appeal period, determine if good cause applies. Good cause applies to individuals who could not file an appeal because of a disaster. Others may have another reason (e.g., hospitalization) for not filing an appeal.

  3. If the request is outside of the appeal period and good cause cannot be found, take a new application, using the date of contact with the 800 number as the protected filing date. If the determination was not correct when made, consider reopening within the limits of Administrative Finality.

NOTE: For these cases, a request in writing is not required. It is not necessary to send the appeal form to the individual unless he or she insists on completing the form.

See Details

7. Pending claims and individuals denied for excess income and resources

A disaster may drastically affect the applicant’s eligibility.

SSA will re-examine:

  • a denial of a claim for excess income or resources

  • pending claims for unprocessed technical denials

a. 800 Number Instructions

Follow normal screening procedures to determine whether the individual now appears to be eligible for Title XVI based on the loss of income or resources.

If the individual appears to be eligible based on the loss of income and/or resources:

  • Schedule an appointment using the 800 number appointment system initial claims calendar, selecting the claim type relevant to the ID code on the SSID.

  • Annotate the individual’s contact information, i.e., address, phone number, alternative contact person, if appropriate.

  • Annotate in REMARKS, “Disasters, Title XVI claim recently denied for excess income (N01) or excess resources (N04).”

NOTE: For these cases, a request in writing is not required. It is not necessary to send the appeal form to the individual unless he or she insists on completing the form.

b. FO instructions

For these individuals the possibility exists that a technical denial for excess income or resources may no longer be correct.

  • Carefully consider reopening or revisiting the determination to deny the claim.

  • Contact the individual and develop for reopening. Normally, we would not reopen during the appeal period, however, for these cases, we allow reopening rather than an appeal. Use error on the face of the evidence as the basis for reopening. Our affirmative action in writing is the contact with the individual.

  • Consider an appeal if we made the correct determination but the individual’s income or resources are now lower, as a result of the disaster.

See Details

8. Income and resource exclusions that may apply to persons affected by disaster

Exclusions may apply to disaster-related assistance whether or not the beneficiary is in a presidential-declared disaster area. Consider all pertinent income and resource exclusions before you complete an adverse action on an initial claim or post-eligibility event involving a person affected by the disaster. Apply the following tolerances and exclusions when processing initial claims or post-eligibility actions involving a person affected by the disaster:

a. Replacement of an excluded resource

  • Cash or in-kind items are not income if provided to replace or repair a lost, damaged, or stolen resource.
    Cash and in-kind receipts from any source for the replacement or repair of lost, damaged, or stolenexcludedresources are themselves not treated as resources for 9 months from the date of their receipt. In the case of presidential-declared disasters up to 30 months (a 9-month initial period, a 9-month good cause extension, plus an additional 12-month good cause extension) may be granted.

See Details

  • SI 00815.200, Conversion or Sale of a Resource

  • SI 01130.630, Cash and In-Kind Items Received for the Repair or Replacement of Lost, Damaged, or Stolen Excluded Resources

b. Resources with zero value

Be alert for situations where a former resident of the area alleges ownership of real or personal property damaged or destroyed by the disaster. Property owned by a victim of the disaster may have a reduced current market value (CMV) or no CMV at all.
Property does not cease to be a resource simply because it has no CMV; however, the resource does not affect eligibility if it has no CMV and cannot be sold.
See Details

c. Receipt of certain non-cash items

The value of any non-cash items received (other than in-kind support and maintenance) is not income if they would become a partially or totally excluded non-liquid resource if retained into the following month.

See Details

d. Homeless individuals and in-kind support and maintenance (ISM)

In-kind support and maintenance is excluded, and the one-third reduction does not apply for an individual who stopped living in his or her home due to the disaster.

Do not charge ISM for an individual made homeless by this disaster. Any food and shelter the individual receives is excludable whether provided in a private home, a shelter, or any other temporary housing arrangement resorted to because of the disaster.

See Details

SI 00835.050, Living Arrangement Changes for Victims of Presidentially Declared Disasters

e. Home energy and support and maintenance assistance (HEA/SMA)

We exclude HEA/SMA from income if it is

  • certified by the State as provided based on need, and

  • provided in-kind or in cash (by a private nonprofit agency or a supplier of home heating oil or gas, a rate-of-return entity providing home energy, or a municipal utility providing home energy)

See Details

  • SI 00830.605, Home Energy Assistance and Support and Maintenance Assistance (HEA/SMA)

  • SI 00835.331, Treatment of Home Energy Assistance (HEA) and Support and Maintenance Assistance (SMA) in Determinations of Inside ISM and Cash from Within a Household

f. Loan Proceeds

Loans of cash or in-kind support and maintenance that the borrower is obligated to repay are not income.

See Details

g. Irregular and Infrequent Income

Exclude the first $30 of earned income and the first $60 of unearned income received in a calendar quarter that is received either infrequently or irregularly per SI 00810.410.

h. Medical and social services

Medical and Social Services are not income per SI 00815.050.

i. Third-party payments

A third party payment of an individual's bills for an item other than food or shelter is not income per SI 00815.400.

j. In-kind clothing

In-kind gifts of clothing are not a form of income or in-kind support and maintenance for all SSI beneficiaries and deemors beginning March 9, 2005.

See Details

k. Improvements and repairs

Help with labor, third party payments for repairs, and materials for improvements and repairs to an existing resource are not income, e.g., home or car repairs.

See Details

l. Personal services

The value of personal services is not income. Examples can include personal care services, transportation, cleaning, etc. per SI 00815.150.

m. Assistance based on need (ABON)

Exclude from income assistance based on need, which uses income as a factor of eligibility and which a State, county, or local government wholly funds county or local government per SI 00830.175.

n. Home property

Continue to exclude a previously excluded home, even if it is uninhabitable due to the disaster, if the former resident intends to return to the home. Also, continue to exclude the home if a spouse or dependent relative continues to reside there, or, if sale of the home would cause undue hardship due to loss of housing for a co-owner.
See Details
SI 01130.100, The Home Exclusion

o. Educational and Scholarship Funds

Exclude from income in the month of receipt any educational grant, scholarship, fellowship, or gift established for children affected by a disaster.

Exclude from resources for 9 months after the month of receipt, if the child will use it is used it for paying current or future necessary educational expenses such as tuition and fees at any educational institution.

This income and resource exclusion does not apply to any portion of the funds set aside or actually used for food or shelter. Funds maintained and administered by a public or private organization, third-party trust, or Uniform Gift/Transfer to Minors Act account and only paid out at the time of need may not be a resource.

See Details

  • SI 00830.455, Grants, Scholarships, Fellowships, and Gifts - Income

  • SI 01130.455, Grants, Scholarships, Fellowships, and Gifts - Resources

p. Death Benefits

  1. Exclude from income any death benefits used by a person to pay the expenses of a deceased person’s last illness and funeral expenses. Any amount of death benefits that remain after the last illness and funeral expenses are paid is income to the recipient or deemor.

  2. Exclude from resources for one month following the month of receipt any death benefits that will be used to pay a deceased person’s last illness and funeral expenses.”

See Details

D. Processing payments

Pay benefits for disaster casualty claims based on allegations and obtain the necessary evidence post-adjudicative, including evidence of school attendance for student benefits.

1. Immediate payments/critical payment system

If a claimant is in dire financial need for immediate payment see, Immediate Payment (IP) Criteria and Process RS 02801.010.

If the claimant does not meet the requirements for immediate payment, process the claim through MCS using normal instructions.

2. Payment cycling issues

If a claimant alleges, the systems-determined payment cycle date will cause a hardship, change the payment cycle using POS. Once the MBR is established, make an input to the PECY screen to change the payment cycle:

  • Select #17 (Pay Cycle) from the PESL screen (the POS selection list), you must select this option for ALL (i.e., you cannot apply it to an individual on the record).

  • On the PECY screen, select Requested Cycle #1 (3rd of the month), and Request Reason #2 (SSI payments).

  • This action changes the payment cycle the following day. For example, if a beneficiary was entitled in March, you must issue the April payment for March as soon as possible.


To Link to this section - Use this URL:
http://policy.ssa.gov/poms.nsf/lnx/0200410010
GN 00410.010 - Application and Evidence Procedures in Disasters - 05/06/2013
Batch run: 05/06/2013
Rev:05/06/2013